Privacy Policy

At HouzzBox (accessible from https://houzzbox.com), the privacy of our visitors is of utmost importance to us. This Privacy Policy document outlines the types of information that is collected and recorded by HouzzBox and how we use it. If you have any questions or concerns about this Privacy Policy, please contact us at support@houzzbox.com.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. Please take the time to read through the following carefully to understand how your personal data will be handled.

This Privacy Policy applies to all information collected through the HouzzBox website and services provided on the website.

Table of Contents

  1. Information We Collect
  2. How We Use Your Information
  3. How We Share Your Information
  4. Cookies and Tracking Technologies
  5. Social Media Logins
  6. Transfer of Data
  7. Data Retention
  8. Data Security
  9. Your Privacy Rights
  10. Children’s Privacy
  11. Changes to This Privacy Policy
  12. Contact Us

1. Information We Collect

Personal Data

When you visit https://houzzbox.com, we may collect personal data that you provide to us, including:

  • Contact Information: Your name, email address, phone number, and shipping address.
  • Account Information: Username, password, and other details necessary to create and maintain your account.
  • Payment Information: Billing information such as credit card details, payment history, and billing addresses.

Automatically Collected Data

We may also collect certain technical information automatically when you visit our website. This includes:

  • IP Address: Your IP address is logged each time you visit our site.
  • Browser and Device Information: Details about the browser you use, your operating system, and the device you use to access the site.
  • Usage Data: Information about how you navigate our website, the pages you visit, and how long you stay on certain pages.

2. How We Use Your Information

We use the information we collect to provide, enhance, and personalize our services. This includes:

  • Order Processing and Fulfillment: We use your information to process orders, manage returns and exchanges, and communicate order statuses.
  • Customer Service: To provide assistance, answer questions, and address concerns you may have about our products or services.
  • Personalization: To tailor the shopping experience to your preferences, including providing recommendations based on past purchases.
  • Marketing: To send you promotional emails or notifications about new products, services, discounts, or updates, based on your preferences (which you can opt-out of at any time).
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your data with third-party service providers who help us with functions such as payment processing, delivery, marketing, and data analysis.
  • Legal Obligations: We may share your data when required by law, such as in response to legal requests (e.g., subpoenas, court orders) or to protect the rights, property, or safety of HouzzBox, our customers, or others.
  • Business Transfers: If HouzzBox is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

Cookies

We use cookies to improve your experience while navigating our website. Cookies are small files stored on your device that help us remember preferences and improve site functionality. Some of the ways we use cookies include:

  • Storing your preferences for future visits
  • Analyzing traffic patterns on the website
  • Customizing advertisements based on your interests

You can choose to disable cookies through your browser settings, but please be aware that some features of the website may not function properly if cookies are disabled.

Other Tracking Technologies

In addition to cookies, we may use other tracking technologies, such as web beacons and pixel tags, to analyze website usage and for marketing purposes.

5. Social Media Logins

If you choose to log in or create an account through a third-party social media service (such as Facebook, Google, or Twitter), we may collect certain information from that service, including your name, email address, and profile picture. We will use this information solely to manage your account and enhance your user experience.

6. Transfer of Data

As part of our operation, your personal data may be stored and processed in countries outside your home country, which may have different data protection laws. By using https://houzzbox.com, you consent to the transfer of your data to these countries.

We take steps to ensure that any transfers of personal data are handled securely and in compliance with applicable privacy laws.

7. Data Retention

We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required by law. Once your data is no longer needed, we will take reasonable measures to securely delete or anonymize your information.

8. Data Security

We employ a variety of security measures to protect the personal information you provide to us. These measures include encryption, firewalls, and secure servers to prevent unauthorized access or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

9. Your Privacy Rights

Depending on your location, you may have certain rights under applicable data protection laws, such as the European General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). These rights may include:

  • Access: You can request a copy of your personal data.
  • Correction: You can request corrections to any inaccurate or incomplete personal data.
  • Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
  • Objection: You can object to certain processing of your personal data.
  • Opt-out: You can opt-out of receiving promotional emails or other marketing communications.

To exercise any of these rights, please contact us at support@houzzbox.com.

10. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, along with the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

Email: support@houzzbox.com